Submitted by John on 2011, December 9 - 12:13pm
So everybody on the forums seems to bring up their dissatisfaction with festival's level of customer service. But what I want to know is has any festival appalled you so badly that you wouldn't go back?
With people feeling let down by the lineups of some of the major festivals this year it is understandable not buying tickets in the first place, but having attended has the lineup cancellations, sound quality or anything else made you pick your festivals more carefully for next year?
One that I know of that put a lot of people off was Slam Dunk South in 2010, due to the fact that it was overcrowded and most people couldn't get to see the bands they wanted to. After the riots of Leeds/Reading I can also understand why people may not want to go back.
I think too many people blindly go to festivals which doesn't send the festival organisers the right message. if people aren't happy with the festival they should not go to the festival again. It may take a while but eventually festival organisers will get the message that their standards need to be upped.
I guess there won't be anyone on these forums to answer this question, but has a festival disappointed you so badly that you have stopped attending festivals? I guess you would have to try a few to be really put off, but I guess one bad festival could be enough to put some people off for life. Maybe not the best question to ask a forum full of festival fanatics, but does anyone know someone who has abandoned festivals in this way?